At 7.58 am, the main entrance to a building can become a hive of activity. An employee searches for the app amongst their notifications, a contractor struggles to understand an interface that isn’t in their language, and, at the same time, a visitor needs to enter the building to attend a meeting. These minor hiccups are not just anecdotal: they directly affect the day-to-day operations of critical infrastructure.
To address these issues, DORLET has added new features to DORLET Mobile Access (DMA), ensuring a more user-friendly and secure experience.
A digital credential designed for global adoption
In many organisations, the success of a mobile credential depends not only on the technology, but on something much more fundamental: that the user understands and uses it correctly from the very start. When an access tool raises doubts or fails to adapt to the linguistic reality of the workforce, implementation slows down and resistance arises, which ultimately spills over to support teams.
DMA is now available in Spanish, English, French, Basque and Catalan, ensuring a much more intuitive experience from the very first interaction – something particularly valuable in companies with diverse workforces, multi-site organisations or environments where employees, external contractors and temporary staff work side by side. Speaking the user’s language is not a minor interface detail: it is key to accelerating adoption, reducing errors and facilitating the natural day-to-day use of the virtual credential.
Dynamic QR codes from the app: greater flexibility without compromising security
One of the most notable new features of DMA is the ability to create dynamic QR codes directly from the app. This functionality expands the ways in which the virtual credential can be used and opens up a particularly interesting scenario for facilities with readers capable of scanning QR codes.
The key is that this is not a static QR code. Expiry and automatic updates allow high security standards to be maintained and help prevent unauthorised use, as well as the code being sent to external parties or those without authorisation. In practice, this feature guarantees secure and intuitive access for people who need to enter the facility on a one-off basis, such as visitors, without compromising the traceability of their movements within the critical infrastructure.
On iOS, the credential is just a swipe away
In security, a few seconds can make all the difference. Unlocking the phone, locating the app and opening the credential may seem like a brief sequence, but repeated dozens or hundreds of times a day, it ends up affecting the flow of movement, especially at peak times or in high-traffic environments.
With DMA, iPhone users can add a widget to their lock screen and access their credentials directly, without having to unlock the device or search for the app. It’s a simple improvement on the surface, but a very powerful one in terms of user experience. It reduces the number of steps, speeds up interaction and makes mobile access much more natural and immediate.
The most advanced version of DMA: multilingual, with dynamic QR codes and more intuitive than ever
What is interesting about this evolution of DMA is that it does not follow a logic of adding features for the sake of it. In fact, it responds to real-world scenarios; the multilingual environment improves adoption and reduces friction from the very first use; dynamic QR codes provide flexibility and security; and the widget on the iOS lock screen eliminates steps in the process and streamlines it.
In short, DMA is evolving in the direction the market demands today: less friction, greater security and a seamless access experience for all users.
Would you like to find out more about DMA, DORLET Mobile Access? Get in touch!